Who is responsible for billing and customer services for the insurance?

As a regulated insurance solution, Anansi is responsible for billing and customer service related to the insurance product.

As a crucial part of its regulated duties, Anansi Technology Limited plays a pivotal role in the collection of insurance premiums, processing and payment of claims, and customer service related to the insurance product.

For 3PLs and couriers, we are still able to white-label the insurance solution so you are able to keep ownership of the customer relationship - interested in knowing more? Then reach out to us by email at hello@withanansi.com