Frequently Asked Question

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Frequently Asked Question

Anansi Shipping Insurance and Coverage

Anansi Shipping Insurance and Coverage

Shipping Insurance Overview

What is shipping insurance?

How does shipping insurance differ from other types of insurance policies?

Why is it important for retailers/merchants/third-party logistics companies to have shipping cover?

Is shipping insurance mandatory for retailers, merchants, or third-party logistics companies?

What risks are excluded?

What situations would cause my parcel not to be insured?

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Overview of Anansi Shipping Insurance

What is insured?

What types of goods can be covered under a shipping insurance policy?

Are there any goods and/or products that cannot be insured?

Are there any specific weight, size, or value limitations for the goods that can be covered under the insurance policy?

Are there any special considerations or requirements for international shipments?

Can I customise shipping insurance policy to suit my specific business needs?

Can I increase the cover for my stock at busy times of the year?

Is this cover only available to UK businesses?

Do you cover businesses outside of the UK?

Are my parcels covered internationally or limited to specific regions?

What are my obligations?

What steps should I take in case of loss or damage during transit?

How much does shipping insurance cost?

How quickly can I cover my parcels?

Where can I view insured parcels?

How do I know which shipments have insurance protection and those that don’t?

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Couriers and coverage

Which couriers do you cover?

Can I send my parcels with any courier?

Are premiums higher with certain couriers?

What transport is covered?