1. Frequently Asked Question
  2. Discover more about Claims with Anansi

How do I file a claim for shipping insurance? What is the claims process?

We do it differently. With telemetric loss claims, we do it better.

We deliver touchless, hassle-free claims for lost shipments, which are automatically created when predefined time thresholds are met. For damage claims, you'll need to complete a simple online form on the claims page using a photo to confirm the damage. Specific details on how to submit claims for damage will be available in the policy documentation.